Shipping policy

FREIGHT CHARGES

We charge you the direct cost of shipping plus a nominal handling fee. We will ship freight prepay & add or freight collect based on your needs. If we are charged back freight due to an incorrect account number or other issue, we will bill you the charge back cost plus a $ 3 handling fee. Third party billing is not available.

DROP SHIPPING

We offer drop shipping services on qualified orders. We are not responsible for communicating with your drop ship customer under any circumstances.

DELIVERY

All items are shipped F.O.B. from our warehouse or our vendor's warehouse. A street address must be supplied for deliveries by UPS, FedEx, or motor freight. We ship via UPS, FedEx, and by reputable freight lines. We can ship to PPO and APO addresses by USPS.

SHIPMENT ERRORS

Any shortages or discrepancies in shipment must be reported within 48 hours of receipt.

DAMAGED SHIPMENTS

Inspect all Truck shipments while the driver is present and make notes of visible damages and discrepancies. Contact us for instructions on damaged shipments. Keep all damaged goods in the original packaging for inspection. Do not discard any packing materials. Failure to take these actions might waive your claim. Notify us as we will be glad to assist you with your claim.